Welcome to AV Shop (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, avmarket.site, and any related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.

1. Eligibility

To use our Services, you must be at least 18 years old or the age of majority in your jurisdiction. By accessing or using our Services, you represent and warrant that you meet this requirement. If you are under the age of 18, you may not use our Services without the consent of your parent or guardian. By using our Services, you represent and warrant that you have received such consent.

2. Account Registration

To access certain features of our Services, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for safeguarding your account information, including your password. You agree to notify us immediately if you suspect any unauthorized access to or use of your account.

3. Intellectual Property

The content, features, and functionality of our Services, including but not limited to text, graphics, logos, and images, are the property of AV Shop and are protected by copyright, trademark, and other intellectual property laws. Except as expressly provided in these Terms, you may not use, reproduce, distribute, or display any content without our prior written consent.

4. Product Listings and Pricing

We strive to provide accurate product descriptions, images, and pricing information on our Services. However, errors may occur. In the event of an error in pricing or product information, we reserve the right to correct the error and update the affected product listing. We also reserve the right to cancel any orders placed for products with incorrect pricing or information.

5. Orders and Payment

By placing an order through our Services, you agree to pay the price, shipping fees, and any applicable taxes for the products you purchase. We accept various forms of payment, as specified on our Services. You represent and warrant that the payment information you provide is accurate, current, and complete. We reserve the right to refuse or cancel any orders if we suspect fraud, unauthorized, or illegal activity.

6. Shipping and Delivery

We ship products to addresses within Bangladesh only. Shipping fees and delivery times vary depending on the shipping method you choose and the destination. We aim to ship orders within the time frame specified on our Services, but we are not responsible for any delays caused by factors outside our control, such as customs, postal disruptions, or weather conditions.

7. Returns and Refunds

We strive to provide high-quality products and customer satisfaction. If you are not satisfied with your purchase, please contact us at [email protected] within 7 days of receiving your order to request a return or exchange. All returned items must be in their original condition, with all packaging, accessories, and documentation included. You are responsible for the cost of return shipping. Please note that we cannot accept returns or exchanges for certain items, such as software or digital products.

8. Limitation of Liability

To the extent permitted by law, in no event shall AV Shop, its affiliates, or their respective officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of or inability to use our Services, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless AV Shop, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorney’s fees, arising out of or in connection with your use of or inability to use our Services or any breach of these Terms by you.

10. Governing Law and Jurisdiction

These Terms and any disputes arising out of or relating to these Terms or your use of our Services shall be governed by the laws of Bangladesh, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Dhaka, Bangladesh, for the resolution of any disputes arising out of or relating to these Terms or your use of our Services.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our Services. Your continued use of our Services after any changes to these Terms constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at [email protected] or by mail at RUAP, Sector 18, Uttara, Dhaka, Bangladesh.