AV Shop (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our website, avmarket.site, and any related services (collectively, the “Services”). By using our Services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information from you when you use our Services, including:
a. Personal Information: This includes information that can be used to identify you, such as your name, email address, mailing address, phone number, and payment information.
b. Usage Information: We automatically collect information about your use of our Services, such as the pages you visit, the time and date of your visits, the links you click, and the searches you conduct.
c. Device Information: We collect information about the device you use to access our Services, including the device type, operating system, browser, and IP address.
d. Location Information: We may collect information about your approximate location based on your IP address or device settings.
2. How We Use Your Information
We use your personal information for various purposes, including:
a. To provide, maintain, and improve our Services.
b. To process and fulfill your orders, including shipping and delivering products, and managing returns and exchanges.
c. To communicate with you regarding your account, orders, or any inquiries you may have.
d. To personalize and enhance your experience on our Services, such as showing you relevant content, products, and recommendations.
e. To send you promotional materials, offers, and newsletters, if you have opted in to receive such communications.
f. To monitor and analyze usage and trends to improve our Services and develop new features and functionality.
g. To detect, prevent, and address fraud, security, or technical issues.
h. To comply with legal requirements and enforce our Terms and Conditions.
3. How We Share Your Information
We may share your personal information with third parties under certain circumstances, including:
a. With service providers and contractors who help us provide, maintain, and improve our Services, such as payment processors, shipping providers, and web hosting providers.
b. With third parties for marketing and advertising purposes, if you have opted in to receive such communications.
c. In connection with a merger, acquisition, or sale of assets, or in the event of bankruptcy.
d. To comply with legal requirements, protect our rights and property, and enforce our Terms and Conditions.
e. With your consent or at your direction.
4. How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your use of our Services and provide you with a personalized experience. You can control the use of cookies through your browser settings. However, if you choose to disable cookies, some features of our Services may not function properly.
6. Your Choices and Rights
You have certain rights and choices regarding your personal information, including:
a. Access, Update, or Delete Your Information: You can access, update, or request the deletion of your personal information by contacting us at [email protected].
b. Opt-Out of Marketing Communications: If you no longer wish to receive promotional materials, offers, or newsletters, you can unsubscribe by following the instructions in the email or contacting us at [email protected].
7. Children’s Privacy
Our Services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Services. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the new Privacy Policy.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected] or by mail at RUAP, Sector 18, Uttara, Dhaka, Bangladesh.