1. What products does AV Shop offer?

AV Shop offers a wide range of technology products, including smartphones, tablets, laptops, desktop computers, accessories, and other electronic devices. We are constantly updating our inventory to provide you with the latest and most popular products.

2. How do I create an account on AV Shop?

To create an account, simply click on the “Sign Up” or “Register” button located at the top of our website. Fill in the required information, such as your name, email address, and password. Once you have completed the registration process, you can log in to your account to view your order history, manage your shipping addresses, and access other account features.

3. Can I place an order without creating an account?

Yes, you can place an order as a guest without creating an account. However, creating an account allows you to keep track of your order history, manage your shipping addresses, and access other account features.

4. How do I know if a product is in stock?

Our website displays the stock status of each product on its product page. If a product is in stock, you will see an “In Stock” label. If a product is out of stock, it will be indicated as “Out of Stock” or “Unavailable.”

5. What payment methods do you accept?

We accept various forms of payment, including credit cards, debit cards, and mobile banking services. The available payment methods will be displayed during the checkout process.

6. How long does it take for my order to be shipped?

We aim to ship orders within the time frame specified on our website, which may vary depending on the product and shipping method you choose. Once your order is shipped, you will receive a shipping confirmation email with tracking information.

7. Do you ship outside of Bangladesh?

Currently, we only ship products to addresses within Bangladesh.

8. How do I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the tracking number provided in the email or by logging in to your account on our website.

9. How do I return or exchange a product?

Please refer to our Refund and Return Policy for detailed information on how to return or exchange a product. If you have any questions or need assistance, please contact our customer support team at [email protected].

10. How do I contact AV Shop?

If you have any questions or concerns, please contact our customer support team at [email protected] or by mail at RUAP, Sector 18, Uttara, Dhaka, Bangladesh. We are here to help and ensure that you have a great shopping experience with AV Shop.